Question 1

How do credits work?

Accepted Answer

Credits are spent on AI generation tasks. Image generation typically costs 1–4 credits per output; video generation costs vary by model, duration, and resolution. Subscription credits refresh at the start of each billing cycle.

Question 2

How do I cancel my subscription?

Accepted Answer

You can cancel any time from the billing portal in your account settings. Your plan stays active until the end of the current billing cycle, and any credit pack credits you own are kept.

Question 3

What happens to unused credits?

Accepted Answer

Subscription credits reset at the start of each billing cycle and do not roll over. Credits purchased through credit packs never expire.

Question 4

Is there a free trial?

Accepted Answer

Yes — new users receive 20 free credits to explore cliptale before committing to a subscription. No credit card is required.